Work With Us
contact sales

SMS Terms of Service

SMS Terms of Service

Effective date: July 16, 2026

These terms govern text messages sent by Go Vivo Inc, doing business as Vivo, to phone numbers that have opted in to receive them.

1. Program description

Vivo sends text messages to prospective and current clients who have opted in. Messages relate to:

  • Scheduling and confirming calls and meetings
  • Responding to inquiries you submitted to us
  • Updates about an active engagement with Vivo
  • Marketing and promotional messages about Vivo’s services, where you have consented to receive them

2. How to opt in

You consent to receive text messages from Vivo by:

  • Checking the SMS consent box on a form at govivo.ai and submitting your mobile number, or
  • Providing your mobile number and giving verbal or written consent during a call or conversation with a Vivo team member

Consent to receive text messages is not a condition of purchasing any goods or services from Vivo.

By opting in, you confirm that you are the subscriber or the customary user of the phone number you provided, and that you are authorized to consent for that number.

3. Message frequency

Message frequency varies based on your interaction with us. You should expect approximately 2 to 6 messages per month.

4. Cost

Message and data rates may apply. Vivo does not charge for these messages. Your mobile carrier may charge you according to your plan. Contact your carrier for details.

5. How to opt out

Reply STOP to any message from Vivo at any time. You will receive a single confirmation message and will not receive further messages unless you opt back in.

You can also opt out by emailing info@govivo.ai or calling (385) 342-5646.

6. How to get help

Reply HELP to any message from Vivo for support information. You can also email info@govivo.ai, call (385) 342-5646, or visit https://govivo.ai.

7. Supported carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Boost Mobile, U.S. Cellular, Metro by T-Mobile, Cricket Wireless, and others.

Carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Privacy

Your mobile phone number, your opt-in data, and your consent are covered by our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not upload phone numbers to advertising platforms for any purpose.

9. Changes

We may update these terms. Material changes will be posted on this page with a new effective date.

10. Contact

Go Vivo Inc (d/b/a Vivo) 4114 W Safflower Dr Lehi, Utah 84043 United States

Phone: (385) 342-5646

Email: info@govivo.ai

Website: https://govivo.ai